Shipping policy

📦 Shipping Policy – True Gents Essentials

At True Gents Essentials, we’re committed to getting your grooming essentials to you quickly, reliably, and with care. Below you'll find everything you need to know about how we ship.

🚚 Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.

📦 Shipping Carriers & Delivery Time

We proudly ship using UPS and USPS, depending on the destination and delivery speed. Estimated delivery times are:

  • Standard Shipping: 2–5 business days (after processing)

  • Expedited Shipping: Options may be available at checkout (rates apply)

Please note: Delivery times may vary depending on your location and carrier delays, especially during holidays or promotional periods.

🌍 Shipping Rates

Shipping rates are calculated at checkout based on your order weight, delivery method, and location.

📬 Tracking Your Order

Once your order is on its way, you’ll receive a tracking number via email. Use this to follow your package every step of the way.

❗ Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact us at info@truegentsessentials.com within 7 days of delivery so we can assist you promptly.

⚠️ Shipping Restrictions

At this time, we only ship within the United States. We look forward to expanding internationally in the future.

If you have any additional questions or concerns, don’t hesitate to reach out. We're here to ensure your True Gents Essentials experience is smooth from checkout to delivery.